Archive for May 2025
2025 Session Spotlight: How to Escape the Free Play Trap Without Losing Customers
Cutting Free Play Without Cutting Loyalty In this session at the 2025 Casino Marketing & Technology Conference, Kiran Brahmandam, Founder and CEO of Gaming Analytics Inc., will take a data-driven look at the true impact of Free Play. While it’s a familiar tool for rewarding players, it also leads to waste, abuse, and missed…
Read More2025 Session Spotlight: Mohegan Sun’s Reality Series “Back of House”
Back of House: The Reality Series That Pulled Back the Curtain on Casino Operations What happens when one of the largest casino resorts in the U.S. flips the Hollywood script and stars in its own show? You get Back of House – Mohegan Sun’s award-winning series that redefines how casinos tell their story. At…
Read More2025 Session Spotlight: Beyond the Floor – Casino Host Ethics
Casino Host Ethics – What Hosts Need to Know When it comes to managing high-value player relationships, the job of a casino host doesn’t end on the gaming floor. In fact, some of the toughest casino host ethics happen off-property — in those fuzzy gray areas where personal and professional lines blur. That’s why…
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