When “Making the Numbers” Starts Costing More Than It Saves

Every casino operator has felt the pressure. An event isn’t pacing where it should. The hotel block looks light. Leadership wants stronger numbers before the quarter closes. Suddenly, offers get more aggressive, reinvestment expands, and teams are asked to push harder just to fill the room. In the moment, it can feel like the only…

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What Disney, ESPN & Target Can Teach Casino Marketers

Retail marketers changed the game years ago. Casino marketers are next. At the upcoming Casino Marketing & Technology Conference 2026, Angel Suarez will share how the personalization and optimization strategies used by brands like Disney, ESPN, and Target can directly translate to casino marketing success. Drawing from his experience leading digital marketing initiatives for Fortune…

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Session Spotlight: VIP Events & Promotions That Actually Drive Trips: OUR GUESTS JUST WANNA HAVE FUN!!

At every casino, VIP events are designed to reward loyalty, build relationships, and create excitement. But too often, events become routine: the same guests, the same structure, and the same results. Attendance may look strong on paper, yet the real question remains — are these events actually driving trips, incremental play, and long-term engagement? That’s…

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2026 Session Spotlight: Competing in the Transformation Economy — Elevating the Casino Experience

  Announcing Our CMTC Keynote: Joseph Pine on the Shift to the Transformation Economy The Casino Marketing Technology and Host Player Development Conference returns this July at Pechanga Resort Casino, bringing together leaders focused on the future of marketing, technology, and the guest experience. This year’s keynote sets the tone for that conversation. We’re excited…

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